A Chief Human Resources Officer to build the organisation behind the growth

A fractional CHRO is a senior HR leader who provides strategic people management to your business on a part-time basis. Bali businesses need fractional CHROs because the regulatory landscape is real and the talent is scarce - BPJS Ketenagakerjaan and Kesehatan contributions, Omnibus-Law severance, PKWT/PKWTT contracts, and KITAS obligations all require expert navigation, while Jakarta-grade HR leadership simply does not live on the island. Most owner-operated hospitality, villa and F&B businesses cannot justify a full-time HR director but face genuine compliance risk and talent challenges without one.

Indonesian employment runs on fixed-term (PKWT) and permanent (PKWTT) contracts, and the rules changed under the Omnibus Law and Constitutional Court Decision 168/2023 - PKWT now runs up to five years with mandatory end-of-contract compensation. Our fractional CHROs classify roles correctly, draft compliant contracts, model the severance exposure on permanent staff, and build the HR infrastructure that keeps a seasonal business on the right side of the rules.

BPJS Ketenagakerjaan (employment) and BPJS Kesehatan (health) are mandatory - including for foreign workers after six months. The all-in employer load runs roughly 6.2 to 7.7% of payroll on Ketenagakerjaan (JHT 3.7% plus accident, death and pension components) plus 4% on Kesehatan. Our fractional CHROs get your registrations in order, set up correct deductions, and build payroll processes that keep contributions accurate and on time.

Our fractional CHROs help with: PKWT and PKWTT contract compliance and policy development, BPJS Ketenagakerjaan and Kesehatan administration, Omnibus-Law and PP 35/2021 severance planning, KITAS and foreign-worker compliance, employee retention strategies across a seasonal cycle, recruitment and hiring process improvement, performance management systems, and building HR infrastructure that scales with your business.

Consider a fractional CHRO when your business has 10 or more employees and growing, faces high turnover or recruitment challenges in a seasonal hospitality market, has no formal HR policies or contracts, needs BPJS and Omnibus-Law severance guidance, is restructuring informal staffing ahead of the 31 March 2026 OTA-licensing deadline, or when the founder is spending more than five hours per week on people management issues.

HR consultants typically work on specific projects like policy creation or compliance audits. A fractional CHRO is a vetted senior operator we embed in your business to own outcomes - aligning people strategy with growth, taking ownership of culture, engagement and organisational development, and handling day-to-day HR challenges. They become part of your team, not just a source of reports and recommendations.

Yes. Exiting permanent (PKWTT) staff in Indonesia is significant and hard to reverse - Severance Pay (UP) plus Long-Service Pay (UPMK) plus Compensation (UPH) under the Omnibus Law and PP 35/2021. Our fractional CHROs design a people structure that fits a seasonal business, advise on the right mix of PKWT, PKWTT and company-to-company engagements, and help you build a management layer without carrying severance liability you cannot unwind off-season.

Our fractional CHROs integrate with your business by working closely with founders on people strategy, providing training and guidance to managers handling day-to-day people issues, establishing clear processes and communication channels, and being available for urgent employee relations matters. The goal is to professionalise your people management without bureaucracy - practical systems that work for your stage and size.